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How can we help?

Reach the team directly by email or phone, or find your answer in the docs, FAQs, and status page below.

Contact support

Pick the channel that fits. All three reach the same team.

Email is monitored 24/7, with replies inside 24 hours. Phone hours: Mon-Sat, 10 AM - 7 PM IST. Priority support is for Enterprise customers, with replies inside 2 hours on email or phone.

Explore on your own

Most answers are already written down.

Documentation

Comprehensive guides and tutorials to get integrated quickly.

API Reference

Every endpoint, with request and response examples.

Community forum

A place to ask other developers building on Vedika.

Coming soon

GitHub examples

Sample code and reference integrations.

Coming soon

Frequently asked questions

The most common questions, answered.

How do I get started with the Vedika API?
Sign up on the Dashboard to get your API key, then add funds to your wallet to start making calls. Our Documentation covers integration guides, Pricing covers plan details, and Reports covers cost estimates.
What are the rate limits?
Rate limits vary by plan: Starter (300 credits/month, 50 RPM), Pro (1,500 credits/month, 200 RPM), Business (3,000 credits/month, 500 RPM), Enterprise (6,000 credits/month, 1,000 RPM). See pricing for details.
How accurate are the predictions?
Vedika API achieves grounded, anti-hallucination accuracy vs generic AI models, validated through multi-model verification. Our parallel processing system with XALEN Ephemeris astronomical precision (±0.001°) ensures industry-leading accuracy. See Benchmarks for details.
Can I cancel my subscription anytime?
Yes, you can cancel your subscription at any time from the Dashboard. Your API key stays active until the end of your billing period.
Do you offer refunds?
We offer a 30-day ROI guarantee. If you don't see measurable improvement within 30 days, we'll refund your first month. Contact [email protected] for refund requests.
What programming languages are supported?
Vedika API is a REST API that works with any language that can make HTTP requests. We provide official SDKs for JavaScript (npm) and Python (PyPI). Code examples for 18 languages are available in our Documentation.
Is my data secure?
Yes. We use SHA-256 API key hashing, AES-256 data encryption, PII masking in logs, and are GDPR compliant. See our Privacy Policy for details.
What's the difference between Vedika API and generic AI?
Generic AI platforms hallucinate planetary positions and invent non-existent yogas. Vedika API uses astronomical-grade ephemeris data, validates 300+ yogas against classical texts, and employs multi-model verification for grounded, anti-hallucination accuracy vs generic AI. See our comparison.